Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Hotel Utsav Palace, we believe that Tower Rush and all gaming activities should be enjoyed as entertainment only. Gaming should never be viewed as a way to earn money or solve financial problems. Please play responsibly and only with money you can afford to lose.
Remember: the house always has an edge. Outcomes are determined by chance, and no strategy guarantees wins.
Age Verification
Gaming is strictly for individuals aged 18 years and above or the legal gambling age in your jurisdiction in India, whichever is higher.
By accessing our gaming services, you confirm that you are of legal gambling age and comply with all applicable laws in your region.
If you are under 18, please do not participate in gaming activities.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate problem gambling:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money needed for essentials (rent, food, bills)
- Hiding or lying about the amount of time or money spent gaming
- Feeling anxious or irritable when not gaming
- Increasing amounts of money needed to achieve the same level of excitement
- Neglecting family, friends, work, or school due to gaming
- Unable to cut back or stop gaming despite wanting to
- Using gaming to escape problems, stress, or negative emotions
- Borrowing money to fund gaming activities
- Experiencing mood swings or depression related to gaming outcomes
If you recognize any of these signs in yourself or someone you know, seek help immediately.
Self-Help Tools & Resources
We provide the following responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Establish a maximum amount you're willing to lose in a gaming session
- Reality Checks: Receive periodic reminders about your gaming activity and time spent
- Session Time Limits: Automatically end your session after a set duration
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming for a period you choose
To access these tools or set limits on your account, please contact our support team or visit your account settings.
Support Organizations & Help Lines
If you or someone you know is struggling with problem gambling, please reach out to one of these organizations:
India
- All India Gaming Federation (AIGF): Provides resources and support for responsible gaming across India
- AASRA (Helpline): +91-22-27546669 | Available 24/7 for mental health and gaming-related concerns
- iCall (Emotional Support): +91-9152987821 | Free counseling and support services
International Support
- GamCare (UK): www.gamcare.org.uk | Free confidential support and counseling
- GamStop (UK): www.gamstop.co.uk | National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au | Counseling and support services
- Responsible Gambling Council (Canada): www.responsiblegambling.org | Resources and programs
- National Council on Problem Gambling (US): www.ncpgambling.org | Helpline: 1-800-522-4700
All support services listed above are confidential and free of charge.
Need Help?
If gaming is becoming a problem or affecting your life negatively, please seek help immediately. There is no shame in reaching out—trained professionals are available to support you.
Contact our support team: Email us or call the helpline numbers above. You don't have to face this alone.
Your wellbeing is our priority. Play safely, play responsibly.